Frequently Asked Questions

Everything you need to know about your luxury fragrance experience.

Where does REEF Perfumes UK ship to?

We currently offer standard and express shipping across the entire United Kingdom. Please note that due to international shipping regulations regarding liquids, we do not ship outside of the UK at this time.

How long will my order take to arrive?

Standard delivery typically takes 3-5 business days, while express shipping arrives within 1-2 business days. You will receive a tracking number via email as soon as your order is dispatched.

Are your fragrances authentic?

Absolutely. REEF Perfumes UK is an authorized retailer. Every bottle we sell is 100% authentic, sourced directly from the manufacturer, and delivered in its original luxury packaging.

What is your return policy?

We offer a 14-day return window for unopened and unused products in their original cellophane wrapping. For hygiene and safety reasons, we cannot accept returns on fragrances that have been opened or sprayed.

Which payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as digital payment options including Apple Pay, Google Pay, and PayPal for a secure checkout experience.

Do you offer samples?

We occasionally include complimentary samples with specific orders. Please check our current promotions or sign up for our newsletter to stay updated on sample availability and new collection launches.